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Privacy Policy
The Internet is an amazing tool. It has the power to change the way we live. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It's important to Defeo to help our customers retain their privacy when they take advantage of all the Internet has to offer.

We believe your business is no one else's. Your privacy is important to you…and to us. So we'll protect the information you share with us. To protect your privacy, Defeo follows different principles in accordance with worldwide practices for customer privacy and data protection.
  • We won’t sell or give away your name, mail address, phone number, email address, credit card number or any other information to anyone.
     
  • We’ll use state-of-the-art security measures to protect your information from unauthorized users.
     
 
Notice
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Registration ID on the site or when you download catalogs, enters a contest, order email newsletters. We use your Personal Information for four primary purposes:
  • To make the site easier for you to use by not having to enter information more than once.
     
  • To help you quickly find parts, services, or information.
     
  • To help us create content most relevant to you.
     
  • To alert you to of new products, special offers, updated information and other new services from Defeo.
     
 
Consent
If you choose not to register or provide personal information, you can still use most of www.defeomfg.com. But you will not be able to access areas that require registration.

If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding our products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from Defeo.
 
Access
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information when you log into your account. There, you can:
  • View and edit personal information you have already given us.
     
  • Tell us whether you want us to send you marketing information.
     
  • Sign up for electronic emails/newsletters, faxes, about our services and products.
     
  • Register. Once you register, you won't need to do it again. Wherever you go on www.defeomfg.com, your information stays with you.
     
 
Security
Defeo has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you're utilizing secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available.
In addition, your transactions are guaranteed under the Fair Credit Billing Act. This Act states that your bank cannot hold you liable for more than $50.00 in fraudulent credit card charges.. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Defeo strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in the USA or any other country where Defeo, its subsidiaries, affiliates or agents are located.
You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.
 
What We Do With The Information You Share
When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting parts and services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don't use this information again without your permission.
We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
Defeo will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Defeo or the site; (b) protect and defend the rights or property of Defeo and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of Defeo, its Websites, or the public. Should ever have questions regarding your company information, personal information, or our security features in place, please feel free to contact us.
 
Cookies
Cookies are small pieces of information that are stored by the browser on your hard drive. The cookies used by defeomfg.com do not contain personally identifying information such as your name, or sensitive information such as your credit card number. We use cookies to store your preferences and record session information such as shopping cart items and past activity on our site to allow us to recognize you when you return to our site, and to provide you with the experience we feel will be of value to you. Defeomfg.com reserves the right to contract with third parties who may use cookies and collect information on our behalf. We prohibit the sharing of this information by third parties with anyone other than defeomfg.com.
 
Third Party Cookies
The use of cookies by our partners, affiliates, tracking utility company, service providers is covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID cookies in order to compile aggregated statistics and help determine the effectiveness of joint promotional or advertising efforts.
 
Service Providers
We use other third parties to provide credit card processing, shipping orders, and the Live Chat function on our site. When you purchase a product or log in to the Live Chat we will share personal information as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.
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